Aging in the 207, LLC (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, caregivers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect personal information.

1. Information We Collect

We may collect personal information including, but not limited to:

• Personal Identifiers: Name, address, phone number, email address, date of birth

• Health Information: Information related to care needs, assessments, services provided, and health conditions (when applicable)

• Payment Information: Billing details, insurance information, MaineCare or private pay data

• Employment Information: For caregivers or applicants, including background checks, certifications, and employment records

• Website Information: IP address, browser type, and usage data collected through cookies or analytics tools

2. How We Use Information

We use collected information to:

• Provide and coordinate in-home care services

• Communicate with clients, families, caregivers, and referral sources

• Process billing, payments, and insurance claims

• Comply with MaineCare, state, and federal regulations

• Improve our services and website functionality

• Recruit, hire, and manage caregivers and staff

3. Disclosure of Information

We do not sell or rent personal information. We may share information only as necessary with:

• Authorized caregivers and staff involved in service delivery

• Healthcare providers, case managers, and referral agencies (with consent)

• Insurance providers, MaineCare, or payment processors

• Government agencies as required by law

• Service providers who assist with operations (e.g., payroll, IT, background checks), bound by confidentiality agreements

4. Protection of Health Information

When applicable, Aging in the 207 complies with HIPAA and other applicable privacy laws. We implement administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, use, or disclosure.

5. Client Rights

Clients and authorized representatives have the right to:

• Access and request copies of their personal or health information

• Request corrections to inaccurate information

• Request limitations on certain uses or disclosures

• Withdraw consent where permitted by law

Requests must be submitted in writing.

6. Website Cookies and Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You may adjust your browser settings to refuse cookies, though some features may not function properly.

7. Data Retention

We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and maintain accurate records in accordance with state and federal laws.

8. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children without proper consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Aging in the 207, LLC

📞 (207) 618-9748
✉️ info@aginginthe207.com
🌐 www.aginginthe207.com